July 18, 2025

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Get Startup Support with Our New Onboarding Agent 

FaceReader Online is a versatile platform designed for researchers and marketing professionals interested in gathering and analyzing behavioral responses. By capturing facial expressions and gaze directions, it provides objective insights into the impact, appreciation, liking, and disliking of various stimuli. The platform can be a bit overwhelming with its many capabilities, but we now have the perfect solution. 

With our new AI agent you can get detailed support any time of the day right away! 

You can already talk with our agent Clara when you are browsing this website, but our newly released agent is specifically available for users with an account to the dashboard (she/it doesn’t have a name yet). Read more about what it can do here. 

What it can do:

The onboarding agent is created by using documentation related to FaceReader Online which is then integrated with large language models that help run a smooth conversation. The onboarding agent can assist in the complete study process and can help you: 

  • Design and configure experiments to align with your research goals
  • Get advice on common practices in marketing and consumer research
  • Understand key metrics like facial expressions and gaze tracking
  • Interpret emotional models such as valence/arousal and the circumplex model

There is also an introduction mode that gives tips and tricks based on your location in the dashboard. You can turn this on and off at any moment. This way it can feel like someone is there to assist you through the entire process of starting a study. 

Get started now

Whether you’re new to the platform or are an experienced user, it will help make the most out of your experience. Our new AI assistant will make the platform much easier to use; however, we are still here to help if you need a human to brainstorm with. In addition, please let us know if you have comments or additional feature requests. We are constantly developing the agent to give you the best experience. In the future, we will also include direct comparisons with benchmarks and detailed target audience advice. You can test the onboarding agent yourself by creating a trial here

FaceReader Online AI assistant
Visualization of the FaceReader Online Onboarding Assistant in the portal.

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