March 10, 2024

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Combining Emotion and Eye-Tracking shows Clever Commercial Design

What sets apart some of the best commercials ever created? They have a catchy storyline that elicits emotional reactions and grabs attention. With FaceReader Online, these two responses can be easily measured simultaneously. In this project, we analyze a cat food commercial to show how attention and emotion play a crucial role. This blog shows you how you can use FaceReader Online metrics for effective ad analysis. 

Flexible study design

This commercial of Chewy, shows the cat Chewy as protagonist, receiving a very special inheritance to the disdain of the other family. For brand recognition visualizing the brand name effectively is always important. Here, we focused on understanding how the ad’s Chewy box captured and held the viewer’s attention. 

The project included some questions and the Chewy video (and two other static ads). Participants received a link and participated from their own home via a webcam. For the eye-tracking participants first performed a short calibration session. For more information on the technology see this blog. With the use of Prolific, a nice panel website, within a day the results were ready. 

Track emotion and attention

The video below shows the positive emotional response combined with the video with the gaze tracking heatmap. The first scene where people are smiling coincides perfectly with the brand name appearing. In addition, there is a positive rise at the end of the end when again the brand is shown. Thus positive attention is obtained at key moments.

In order to quantify the engagement, it is also possible to extract key metrics for an area. Some example metrics are the time to first fixation, the number of participants who fixated on the box, and the average duration of each fixation. The average duration of total fixations on the Chewy box was about 1.7 seconds, pointing to a high level of engagement. This duration indicates viewers having enough time to consciously process the brand.

Further detailed analysis

Gaze tracking also works well for analysis of static ad content and A/B testing. You can use FaceReader Online to validate design choices and optimize visual hierarchy. Are you interested in more details regarding this study? Do you want to know more about gaze metrics in ad testing? Contact us for the full white paper.

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